Know Your Consumer Rights

Being an informed consumer is your first step toward protection. Understand your basic rights under the Consumer Protection Act.

The 6 Basic Consumer Rights

1. Right to Safety: Protection against the marketing of goods and services that are hazardous to life and property.
2. Right to be Informed: Right to be informed about quality, quantity, purity, standard, and price of goods to protect against unfair trade practices.
3. Right to Choose: Right to be assured, wherever possible, access to a variety of goods and services at competitive prices.
4. Right to be Heard: Right to be assured that consumer's interests will receive due consideration at appropriate forums.
5. Right to Seek Redressal: Right to seek redressal against unfair trade practices or unscrupulous exploitation of consumers.
6. Right to Consumer Education: Right to acquire the knowledge and skill to be an informed consumer.

Need Help?

If you feel your rights have been violated, we are here to help you take the next step.

File a Complaint